Privacy Policy

1. Introduction

QBCore Store LLC ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you about how we collect, use, and protect your personal information when you visit our website fivem-qbcore.com and purchase our products.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us:

• Account Information: Username, email address, password
• Profile Information: Display name, avatar (optional)
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• Communication Data: Support tickets, Discord messages, email correspondence

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Usage Data: Pages visited, time spent, click patterns
• Device Information: Browser type, operating system, IP address
• Cookies: Small data files stored on your device (see Cookie Policy)
• Log Data: Server logs, error reports, access times

3. How We Use Your Information

We use the collected information for the following purposes:

4. Data Sharing & Third Parties

We do not sell or rent your personal information. We may share your information only in the following circumstances:

5. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data transmission is encrypted using SSL/TLS
• Secure Storage: Data is stored on secure servers with restricted access
• Password Protection: Passwords are hashed and never stored in plain text
• Payment Security: We never store credit card information (handled by Stripe)
• Regular Audits: Security assessments and vulnerability testing
• Access Controls: Limited access to personal data on a need-to-know basis

6. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience:

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Your Rights & Choices

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request your data in a portable format
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us via Discord or email. We will respond within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data: Retained while your account is active
• Purchase History: Retained for 7 years (tax/legal requirements)
• Support Tickets: Retained for 3 years
• Marketing Data: Until you opt-out or withdraw consent

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using our website, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of the website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: